INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What areas do you ship to?
We offer Shipping across South Africa, we will also send you a tracking code for your convenience.
Can I get free shipping?
We have free shipping for all orders above R750.
How can I track my parcel?
Super easy!
All you need to do is use your order number and put it into the tracker on our website.
How long does it take to get my package?
Delivery in South Africa takes about 1-5 working days from when your order has been shipped. Eg. If you order on a Saturday, your package will be shipping on Monday and will reach you within that week.
On average this is when you can expect your delivery:
- Cape Town and surrounds: ±1-2 days
- Main Centres (Johannesburg, Pretoria, Durban, etc.): ± 2-3 days
- Outlying Areas: ± 3-5 days
You will receive a confirmation email with a tracking number which you can use to track your parcel all the way to your door. You can also track your order by visiting the "Track My Order" tab on our website. All you need is your order number!
INFORMATION ABOUT US
